TrackTik Technology: Customized Reports & Patrols
Select from a varied range of reporting choices, such as daily updates, monthly summaries, incident reports, and comprehensive quarterly analytical breakdowns, among others. Additionally, benefit from the flexibility of receiving these reports directly in your email inbox or securely accessing them through our portal, granting you the autonomy to stay informed on your terms.
Our reporting technology seamlessly integrates with our patrol system, connecting your patrol routes and reports for a cohesive security management experience.
Trevor Campion, CEO, Trackforce Valiant + TrackTik
24/7 Control Centre Support
Alongside the Control Centre, our clients always have a dedicated Client Services Representative who conducts regular check-ins and supports the strategic aspects of your security plan. We take pride in our highly responsive, flexible, and caring approach to client relations.
Client Care & Non-Aggressive Conflict Resolution Approach
We strongly hold the belief that our security guards, with their outstanding customer service skills, not only safeguard our clients but also embody their values with distinction, providing substantial value beyond typical security services. In handling conflicts, our security professionals undergo training to employ verbal de-escalation techniques instead of force, aiming to reduce risks and unnecessary confrontations. This commitment to going above and beyond to safeguard and assist our clients sets Guard X Security apart in the industry.
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