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At Guard X Security, we employ an array of programs, strategies, and tools that distinguish us in the industry. Explore below to uncover the Guard X Security Distinction!
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TrackTik Technology: Customized Reports & Patrols

At Guard X Security, we utilize TrackTik Technology to tailor client reports and formulate proactive prevention strategies, demonstrating concrete cost savings and informed decision-making to enhance your security plan.

Select from a varied range of reporting choices, such as daily updates, monthly summaries, incident reports, and comprehensive quarterly analytical breakdowns, among others. Additionally, benefit from the flexibility of receiving these reports directly in your email inbox or securely accessing them through our portal, granting you the autonomy to stay informed on your terms.

Our reporting technology seamlessly integrates with our patrol system, connecting your patrol routes and reports for a cohesive security management experience.

“Guard X Security exemplifies a security company that has harnessed the transformative capabilities of the TrackTik platform, providing an exceptional guarding service to its clients.”

Trevor Campion, CEO, Trackforce Valiant + TrackTik

24/7 Control Centre Support

Through Guard X Security’s 24/7 Control Centre, clients enjoy the assurance of accessing our emergency line at any time—be it a critical situation, a fire alarm activation, or the need for additional coverage. Unlike automated systems, our Control Centre is manned by real individuals located at our Head Office. For swift response, seamlessly link your alarm triggers to directly connect with our Control Centre, ensuring immediate action.

Alongside the Control Centre, our clients always have a dedicated Client Services Representative who conducts regular check-ins and supports the strategic aspects of your security plan. We take pride in our highly responsive, flexible, and caring approach to client relations.

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Client Care & Non-Aggressive Conflict Resolution Approach

Guard X Security distinguishes itself as an exceptional security company through our steadfast dedication to a customer-service-oriented approach.
We strongly hold the belief that our security guards, with their outstanding customer service skills, not only safeguard our clients but also embody their values with distinction, providing substantial value beyond typical security services. In handling conflicts, our security professionals undergo training to employ verbal de-escalation techniques instead of force, aiming to reduce risks and unnecessary confrontations. This commitment to going above and beyond to safeguard and assist our clients sets Guard X Security apart in the industry.

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